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LegalWeek Interview: Phil Weldon of Kaplan Hecker & Fink

BDO's Legal Tech Talk · Season 1, Episode 6 · April 20, 2023 · 2,178-word transcript
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Host: Daniel Gold, BDO
Co-host: Jared Crafton, BDO
Guest: Phil Weldon, Kaplan Hecker & Fink

About this episode

Recorded at Legalweek 2023, Daniel Gold and Jared Crafton talk with Phil Weldon of Kaplan Hecker & Fink about whether e-discovery should just be called discovery again, the new excitement at Legalweek, why generative AI is a promising starting point that still makes things up, the spread of ephemeral messaging apps like Signal, and why lawyers under constant deadline pressure should slow down.

Key takeaways

Full transcript

Transcript from BDO's published episode, edited for transcription errors. Speaker labels added by Gold Standard Leadership.

Show open

Welcome to BDO's Legal Tech Talk podcast. We're joined by judges and legal professionals to discuss emerging trends, regulatory updates, and the latest headlines, We'll provide tips that help your law firms and legal departments make the most out of legal tech.

Hi, everyone. I'm Jared Crafton, BDO's forensic technology practice leader. And I'm Daniel Gold, BDO's managing director of the enterprise eDiscovery services practice.

Let's get started with this episode's exciting topic.

Daniel Gold

Alright. Good morning, Phil. How are you? Good morning. I'm doing great. Good. Thank you for joining us in our Legal Week podcast recording suite that we're in here.

Jared Crafton

Yeah. Why don't you start off by telling us who you are, where you work, what you do?

Phil Weldon

I'm Phil Weldon. I'm the director of eDiscovery and litigation support technology at Kaplan Hecker & Fink, which is a boutique litigation powerhouse here in New York City. I like how you describe that a litigation boutique powerhouse. I like that.

Daniel Gold

Well, that's good. And how many legal week events have you been to over the years? Oh, gosh.

Phil Weldon

Maybe as many as fifteen. So you just told me without telling me how many years you've been in this business. Have you been in this business more than fifteen? Yeah. Been in this business about twenty years, twenty one years.

Jared Crafton

Likewise. And back then, we didn't actually call it eDiscovery. Right. It was I think it was just we just did discovery.

Phil Weldon

It was just discovery. It was just discovery. Yeah. Interesting conversations that we've been having throughout legal week is that People are saying, we just need to actually just call Discover again.

Daniel Gold

It's no longer electronic because it literally everything is electronic. Do you agree?

Phil Weldon

Everything is electronic papers going away.

Jared Crafton

I think it's interesting the naming conventions that have been used, you know, because we have lowercase e, capital d, discovery. We have e dash discovery.

Phil Weldon

Yeah. I actually I'm probably one of the few that doesn't have a real strong preference. On what they call it because I feel like doing this technology work, I'm constantly learning new acronyms, new names for things.

And everyone calls something slightly different. So it wouldn't really faze me if we just started calling it discovery again.

Which would be fine. I don't really have a strong strong stance on that one. Or what we can do is since everything is electronic, if we're gonna use paper, we should just start calling it e-discovery. There we go.

Daniel Gold

There we go. There we go. Yeah. We'll start a trend right here at Legalweek.

We're just gonna call everything e-discovery. There we go. Now is this the first legal week you've been back since the pandemic?

Phil Weldon

Yes. I actually spoke at legal week during the pandemic.

On a panel.

Jared Crafton

Virtual. Yeah. Virtually. Yeah. That was that was pretty wild. So what is it like for you?

So you're the first person that I've spoken to that was on a panel virtually, right, during the pandemic. What's it like coming back for you? Is it surreal? Is it different than it's felt?

Phil Weldon

Because you've been to almost as many as I've been to over the years. What is it like for you? It feels very similar to how it was in the past. It seems like this time there's more excitement.

Mhmm. You know, usually people are kind of like dreading it. Right. I've always been excited about in general because I enjoy meeting people and learning new things.

And people have actually told me that I have like a fairly intense schedule when I've dragged them along to like of the meetings that I go to and they're like, you're not stopping for lunch and I'm like, well, don't have time. Yeah. I mean, I enjoy it. It seems like there's more general further and enthusiasm for it this year.

Daniel Gold

And do you think it's because we're all back together again, so to speak? Like, no restrictions and Yeah. Yeah. I think it's that.

Phil Weldon

I think Yeah.

Jared Crafton

How many times have you heard generative AI or chat GPT since you've been here? It's definitely the topic of discussion.

Phil Weldon

And I've personally had a lot of fun playing with it. But there's interesting challenges and issues with it. A colleague of mine was mentioning that it makes up stuff.

Mhmm. So if you're asking it for like quotes and stuff, it will just generate them. And then when you try to go and find where those quotes came from, you can't. And then also when you tell it not to make up fake quotes, it still makes up fake quotes.

Daniel Gold

So this just goes back to like judge packs, like, famous statement that, like, AI is neither artificial or intelligent. You know what I mean? That's right. I've heard him say that.

Phil Weldon

Yeah. Yeah. Yeah. Where it's like that's totally accurate. It's really interesting. It's a it's a super cool starting point.

I can see the use of it on a ton of different things like I would love my own personal g p t bot that I could just point at a data set and then use it to query the dataset, I think that would be really cool.

My concern is that there's just gonna be a lot of fake bad content, and you're not gonna be able to tell the difference with what's real and what's not. It's a whole new world. They they said within five days, there's over millions of users that quickest adoption over any other -- Yeah. -- platform technologies out there.

Jared Crafton

When you were coming here to Legal Week, what were you most excited about learning?

Phil Weldon

That's a that's a good question. I don't think I had one thing that I was most excited about learning. I wanna meet a lot of faces behind the apps that we're using. I wanted to get a lot of demos from specific companies that I was interested in.

Generally, the meetings that I take are really helpful because you meet the people behind the tools. Right. And you get to know more about the company and you learn about features that they may not often advertise and so like you get this like insider knowledge about the application and then the other thing that's super fun and what I love about going to legal technology conferences is the panel discussions.

So you will often hear and you can read between the lines how they are doing stuff in their own practices.

And so like There's a lot of talk about people using active learning for privilege reviews -- Yep. -- which seems very risky to me. But the amount of people that are talking about they just like, it is their standard course.

It's really fascinating. One of the panels that I sat in on yesterday, was hilarious because one of the speakers was mentioning that ephemeral apps are actually perfect for compliance in his corporation and he was saying because there's no retention. Everything disappears. It's all gone.

Daniel Gold

That's right. I'm just like, I've been telling people we have this like challenge with signal specifically, that app -- Yep. -- you know, the disappearing messages and also like what's app and telegram and all that. For a while.

Phil Weldon

But like the fact that somebody's just out there saying, oh, it's perfect for compliance. You're like scared because you're like, we need the data. You know what I mean? It's relevant and it can it can help you.

Jared Crafton

It's interesting that you say that there are two new cases that recently came out in twenty one. That we're talking about from all data. So, you know, there are two cases in twenty eighteen everyone was referring to. There's two brand new cases in twenty one.

Phil Weldon

What was interesting is that there's still a natural presumption there is some sort of nefarious purpose. Right. And what you're talking about with that panel, what's interesting is that it is rebutting this presumption that if you can prove as of a compliance program that there is a legitimate business purpose and in the normal course of business -- Mhmm. -- we are doing this and it's to save let's say, data storage costs.

Jared Crafton

Yeah. Right? And these conversations are no different than if you or I were at a water cooler. That conversation is ephemeral as well.

Phil Weldon

Yeah. So that argument is coming up more and more. So it's interesting if that is gonna be more of a de facto argument amongst security compliance professionals to say, hey, wait a second. I'd much prefer all these conversations on signal and etcetera.

Daniel Gold

But it's interesting. The middle ground, of course, is there's an app that's out there that has an enterprise ephemeral app and it will retain metadata. Mhmm. Even if it won't retain the actual conversations. Have you been hearing about some of that as well?

Phil Weldon

Not that specific one, I don't think. But yeah, that's really interesting. And and totally agree with you that a lot of people, the default is like it seems like sketchy app if it's not saving it, but then there is a lot of people that are like, oh, I'm one hundred percent privacy focused. You know, I don't want other people to have my data and like signal specifically and WhatsApp and Telegram are super easy to install and turn on.

So it's not like twenty years ago when you had to set up like PGP and it was like super complicated to do your email and make it be like secret message. Now it's just like go to the app store, download it, install it. And you're done. And you're and you're in the secret world.

Jared Crafton

That's right. So the surprising thing and I started doing this several years ago is when we have new cases come in, I've been asking clients, are you using signal or other apps like that. And the surprising answer is everyone is. It's amazing.

Phil Weldon

And this is like not firm specific. So it's not even like just my company. It's not like specific category of clients like finance or something like that, it's like across the board, people that are privacy focused are interested in this. They read about it in the newspaper.

Correct. It's easy to use. And I think for eDiscovery professionals, it is going to be a challenge I mean, signal specifically is such a challenge because there's only a couple of ways to collect it when it is there and both of those are problematic.

Daniel Gold

In my in my view. So you've accumulated all this knowledge coming here. You're learning a lot and you're meeting with the people behind the apps, etcetera.

I look at knowledge that you're accumulating. The this is a gift. Mhmm. Right being here is a gift.

And -- Mhmm. -- I could tell you that I'm very grateful that we get to be in person like again right after all all these years. And I think that that gift is great when you can unwrap it and give it to other people. Right?

So walking out of here, how do you give this gift of knowledge that you've accumulated during this week? How do you give it to other people? Not just at your firm But give it to members of the community because you are very active in the legal professionals community. How do you end up giving that gift to others?

Phil Weldon

The gift or knowledge that I would share mostly is something that has been more eloquently iterated on by others and I'll tell specifically, but just this the general be kind, you know. That's something that I've recently been strongly advocating for. And I've just seen my career take off the connections that I've made everything becomes easier when you're friendly with people. And I think the challenge in eDiscovery and litigation is everyone is so stressed out.

You know, there's incredible deadlines and it's very easy to slip into like a negative mindset. And so I've just found, you know, being kind, trying to have an attitude of gratitude as it were, has really been an incredible game changer for me. And so like that's like the takeaway that I would have for people is just, you know, be kind and you'll be surprised at how how many doors open for you and what you're able to achieve with that mindset.

Daniel Gold

That's amazing. What a great way to close. Yeah. Yeah. Thanks so much for stopping by.

Phil Weldon

Yeah. Thanks for having me. This is really cool.

Show close

Thanks for joining us on BDO's Legal Tech Talk podcast.

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Head over to bdo.com for a list of all our episodes, transcripts, resources cited, and links on how to get in touch with us, and continue the conversation.

Until next time, this has been another episode of BDO's Legal Tech Talk.

Daniel Gold
About your host

Daniel Gold is an attorney and a Principal at BDO USA, where he leads eDiscovery managed services. He hosts BDO's Legal Tech Talk, co-hosts the NeLI Pod and founded Gold Standard Leadership.

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