BDO's Legal Tech TalkDiversity, Equity, and Inclusion in Legal Technology
About this episode
Daniel Gold and Jared Crafton talk with Justice Tanya R. Kennedy of the New York Appellate Division about diversity, equity and inclusion in law and legal technology. Justice Kennedy explains why diversity is a reality while equity and inclusion are choices that take intention, why 2020 was a turning point for the profession, why lawyers have an ethical duty to understand technology, and how measuring progress makes DEI programs work.
Key takeaways
- Diversity is a reality. Equity and inclusion are choices that require intentionality.
- Inclusion creates a climate of belonging, which brings more trust, commitment and retention.
- 2020 forced the profession to confront access to justice, health care and technology gaps.
- Lawyers must understand the platforms clients use, from cloud storage to ephemeral messaging, or risk sanctions.
- Metrics matter. Measuring outcomes shows where DEI efforts succeed and where they need adjustment.
Full transcript
Transcript from BDO's published episode, edited for transcription errors. Speaker labels added by Gold Standard Leadership.
Welcome to BDO's Legal Tech Talk podcast, we're joined by judges and legal professionals to discuss emerging trends, regulatory updates, and the latest headlines. We'll provide tips to help your law firms and legal departments make the most out of legal tech.
Hi, everyone. I'm Jared Crafton, BDO's forensic technology practice leader. And I'm Daniel Gold, BDO's managing director of the enterprise eDiscovery services practice.
Let's get started with this episode's exciting topic.
Welcome to another episode of BDO's Legal Tech Talk. We are so excited to be joined virtually in the podcast studio, the honorable Tanya r Kennedy. Thank you so much for being on the show. Welcome to the program.
Thank you, Dan. Happy New Year. Thank you. And happy New Year to you as well.
Now for those who are in the eDiscovery world, in the legal and professional world that Don't know the honorable Tanya r Kennedy. I'm gonna do the honors, your honor of giving a little bit of background as to who you are, what you do, and then obviously I love for you to expand upon that as well. So, justice Kennedy, you are appointed in July twenty twenty by Governor Andrew Cuomo, as an associate of the appellate Division, First Department of the New York State Supreme Court. And prior to that appointment, you had served as a justice of the Supreme Court, New York County.
Starting in January of twenty sixteen after you're in auction in November twenty fifteen, you were elected to Civil Court in November two thousand and five, and they're after serving in Criminal Court, Civil Court Family Court, acting Supreme Court Justice And, if that wasn't enough supervising Judge of the Civil Court, New York County, you're also a former adjunct professor of Fortham University School of Law, where you taught juvenile justice seminar for ten years. And one of the interesting things that I really wanna dive into and really the theme of our show here today And some of the other areas, Justice Kennedy that you have been involved in, for instance, you are cochair of the newly formed wellness committee of the Apel division, first department, You are a life member of the Metropolitan Black Bar Association, former Board member of the Association.
You're a member of the Board Director of the York City Bar Association, By the way, I don't think you can do enough justice Kennedy.
Also executive committee member of the women in law section of the New York State Farm Association, And one of the things that's also interesting as well, there's many, many mother accolades that you've gotten. But one of the things that I wanted to derive from this is one of the things that this theme of, obviously, our program today here is really honing in on the activities and involvement that you've had and the legal profession, and that is diversity equity inclusion or dei. And anyway, Justice Kennedy, did I do a good job summarizing For the most part, your bio there.
Job well done council. Excellent.
Thank you very much.
So though, you know, it's interesting because talking about diversity, equity, and inclusion is something that is not often talked about in the legal profession. Right. And and it hasn't been. And and Now all of a sudden, as of late, it appears as if this is becoming more of like a hot topic thing.
Right? It's more and more that it's being included in, you know, tabletop conversations, I'll say. And I'm hoping maybe we could start this off by, you know, I'll throw a softball question over to you Justice Kennedy, which is really just defining what does it mean in your words -- Right. -- to have a diversity equity and inclusion program in the workplace?
Right. I like to take a step back if I if I may then because when we're talking about diversity, to me, diversity, it's reality.
Right? And what I mean by that is you know, groups of various races, ethnicity, gender gender identity, gender expression, as well as physical disabilities.
But then again, diversity can also include persons from different income and social backgrounds, as well as from geographical locations and professional experiences.
Now when we move to equity and inclusion, that's a choice.
That requires intentionality.
So how would I view inclusion, that's when we take actions to recognize appreciate value, respect, and understand the differences of those in the aforementioned groups, and to leverage those differences to enhance the particular workplace or organization and include them into the particular framework and provide equal access for growth and opportunity.
And really, it's about creating a climate of belonging.
And so when we talk about equity, obviously, we wanna make sure that the processes and the programs are fair. They're impartial, providing equal outcomes for every individual.
And, certainly, when we do this, what happens?
More trust, more commitment, better retention, and we can talk more about those things. But that's what these three things mean to me.
I love the word that you used, and it's this intentionality.
Right? That's it. That's it.
And and and that choice to make a difference.
And and it's interesting, Jared, when other shows that we have had other guests on, you know, we talk it's interesting how this theme has come up about just being more human.
Right, in the legal profession. And and even when we're talking about how it all ties together legal technology.
When I was thinking about you coming out to the program, and I was talking with Jared about how we would talk about this topic. You know, we did our research, and we found something really interesting. Mhmm. And it may just be because Google wasn't that popular back in two thousand, and that's fine. Right? But when you run a Google search for the legal profession, with diversity equity inclusion, on the same search, over the last twenty three years, there's something fascinating that pops up.
Between two thousand two thousand five, there's less than fifty thousand hits that you can find. Right? So legal profession diversity equity inclusion. Then two thousand five to two thousand ten, the next five years, you've got less than a hundred thousand.
Next five years, you've got almost three hundred thousand, but here's what's most fascinating and I love your take on this. Mhmm. From two thousand fifteen to the end of twenty twenty two -- Mhmm. -- one hundred and thirteen million hits, legal profession, diversity, equity, and collision like, Are we I'm gonna use a word that my kids use.
Right? Are we more woke? Are we finally becoming, like, the humans that we should be, or or what do you think is happening? Justice Kennedy?
You know, first, I should also say hello and happy new year to Jared. I said that before the recording, but he's here too. Let me say that. It's true.
You did. Thank you very much. Happy New Year to you as well. So, you know, I really wanna put the bullet point at twenty twenty, if I may.
Because I think that twenty twenty changed everything.
The reason why I say that is because you had the COVID pandemics Unfortunately, we are still living in the pandemics.
But when we were really locked down, Unfortunately, we meaning, not just here in New York, but the entire nation, the entire globe witness the murder of George Floyd. And to me, that really changed everything.
And so when you look at the intersection between COVID nineteen, That really shined a light on the systemic inequities in the health care system.
And the lack of access to vital resources.
Also, including technology, and I know that we'll get into that.
But when you cup with those things together, I think it created an awakening throughout the globe. You had several persons, not just within the legal community, but throughout, wanting to become more involved with civic engagement.
I particularly liked the young people.
You know, the gen z's, the millennials.
They really got involved.
So did lawyers.
Lawyers and judges the leaders of the justice.
System. So I think it really began there.
Certainly, Zoom, Microsoft Teams, this helps. Right? Because when we're doing virtual meetings, we got to see people's homes.
Sometimes you heard children in the background. They ran across the screen, dogs barking. So it made us more accessible, more human.
Flexibility.
So Dan, I think you gotta put the point at twenty twenty. But even before that, I would say, like, maybe twenty eighteen, twenty nineteen, and I just think it was just a change in society.
You had more discussions about corporations holding law firms accountable.
The idea of metrics.
Certainly, we can even broaden the scope.
And I give credit to the federal judiciary.
They were the leaders when we talk about creating these standing rules, right, as far as giving women younger attorneys, opportunities to speak in court.
Certainly, when I was a trial judge, part of my rules, I encourage that other judges.
So I think that It started twenty seventeen and onward, but twenty twenty was the linchpin.
It was the linchpin because Bottom line is we can never go back to the way things were.
And, you know, I certainly appreciated that, you know, persons in the white community recognize the importance of allyship.
And I know I've been the beneficiary of that.
And the bottom line is that, for me, that's really where it starts.
We have so much more work to do and I commend you, Dan, and Jeff even having me on and discussing this because Heart conversations must take place, but there's a way to do it with compassion, humility, and understandings.
Listening is key.
Transitioning to legal technology, you know, what is the importance from your perspective, and the ethical implementations of attorneys not understanding legal technology.
I'm gonna make a little joke.
You know, judges are not supposed to be biased. Right?
However, I am with one, two things. One is about my high school. We can talk about that offline.
But New York It's the best place to live. New York.
I know Dan Dan is laughing, but there are a lot of close seconds.
Like Chicago and Boston. A lot of close second. Not Kansas? Thank you for my hometown. And just so you know, we didn't talk about this. I did live in New York. Second seat.
I did live in New York for ten years, and I do agree with you.
But the thing is, I think it's so one to right, that New York is the first state that beginning in July of this year is gonna require attorneys to take at least one cybersecurity credit, you know, cybersecurity, privacy, data protection.
And, obviously, I'm sure more will come of this. We have to take at least one credit every two years, but the bottom line is that attorneys, you know, have ethical obligations. Right? The key thing is rule one point one, competence, right, that common eight To maintain the requisite knowledge and skill, a lawyer should keep abreast of changes in the law and its practice including the benefits and risks associated with, relevant technology.
And engage in continuing study and education, and comply with all the continuing legal education requirements to which the lawyer's subject.
The bottom line is there are new platforms each and every day.
Right?
The law cannot keep up with it. However, are we supposed to be experts? No. But to have some type of understanding because this is where the problem comes in. You know, certainly, there have been a number of cases, you know, talked about them at Relativity fast about sanctions being imposed. Why?
Because data hasn't been preserved, right, other areas where there's inadvertent disclosure.
And it's obvious because even in some of the cases, they talk about the lawyers not understanding the platform.
So I think that's the key thing you have to understand the platform. And if I may, I'm gonna give you an example. Right? Because here in New York, you know, the commercial division that deals with complex commercial cases, it's a rule, you know, with respect to the preliminary conference that, you know, counsel, they shall be sufficiently versed in matters relating to their client's technological systems to discuss competently all areas relating to electronic discovery.
And certainly, attorneys are permitted to bring a client representative or outside expert to assist in those discussions.
It sounds to me like New York is far ahead of some other states, because you know, the requirement for the CLE credit, for instance, to understand the technology. I'll resist the urge justice to ask you a compound question. So I'll break my question apart.
I don't wanna get overruled my question here. So the first question I have for you is about that, is So do you think that there is ten years later, there's hope that maybe New York might even be setting the standard for other states across the country, to have us be a little bit better as lawyers as it relates to legal technology.
Then, see, this is where my bias comes in, and I'm admitting it. Right. Fair enough fair enough. Well, you are human.
Right? Yeah. You have established that. I'm human. At least I admit it. You know, listen.
You know, listen. The the bottom line is bad.
These things are happening because not enough attorneys are taking advantage of the resources that are out there to learn.
We are now in a situation where there are hybrid workplaces.
Some people work, what, two or three times a week from home, so there are certain challenges there. You know? Are you safeguarding your network?
Do you have things in place? Right?
And I think it's a start. And to me, Dan, I think that, yes, New York is setting this the standard.
Go stand it, at least having it.
Do you have hope that we are actually just maybe There's a glimmering of hope that we're getting better, and maybe it was, as you said before. Maybe it's the pandemic changed everything, and we're a little bit more savvy than we were because we're forced into it.
You know, I'm gonna answer it this way, Dan.
I really don't think that we have a choice, because technology really is here to stay. And as I indicated before, about the new platforms being created each and every day, now, more sophisticated platforms.
So I don't think we really have a choice than in this.
If attorneys are going to really provide a true representation.
Okay?
This is an area that must be addressed as it relates to being comfortable being familiar with technology. And I know that there is some pushback you know, to say, oh, you know, I'm I'm not tech savvy.
I don't think that that's what we're talking about.
But to have basic knowledge.
ChatGPT, I think it was a great article. It's like OpenAI ChatGPT. Yeah. You know?
It's a lot of fun if you haven't played with it yet. I have not. I have enough on my plate, Jared. Listen.
I'm constantly reading It's supposed to take things off of your plate though, I think.
Not bad.
But you know, the thing is, you know, when we talk about, for example, in federal data, right, how are you going to preserve that, safeguard it, And I think that's what's gonna be really key going forward about safeguarding material, data protection, and, you know, this may be dicey, but then do you really wanna use certain platforms?
That's a business decision that I think, you know, could be discussed with counsel whether there's another type of mechanism for you to communicate. Or if you are, you have to understand how you're gonna safeguard it.
Is there a stigma around ephemeral messaging or at least a very healthy level of skepticism from the bench when you come across him? I'm not gonna say that, but I know that there are issues concerning that. And I think that attorneys, you know, have to tread very lightly.
I'll put it in as that way. Only because I'm an appellate judge, I really want to be careful how I phrase certain things, Jared, if that if that makes sense. I don't wanna give like an advisory opinion.
Yeah. No. Certainly. Certainly not looking for that either.
But I will say this and, you know, this goes back to the knowledge, right, about if you're gonna use something, you gotta know the benefits and the risks.
And and I think that this is where counsel or the law firm, they they get involved for certain business decisions about how things should be monitored and used.
Is there an argument to be made, justice Kennedy, that you've got lawyers, and I've heard this when I've done CLEs across the country? Right? And what I've heard lawyers say to me, you know, I talk about this ethical obligation a lot. Right?
I don't know why, but I talk about ad nauseam. My hope is through education, we all become better versions of ourselves as lawyers. Right? I truly I truly believe that.
Oh, you too.
So kindred spirit. So I'm so I'm wondering, you know, some lawyers have said to me, Daniel, you know, it's the reason why, you know, we hire folks like you.
You tell loss what to know, but does that really release them of the obligation, especially, you know, from your perspective on Right? I mean, I look to rule five point three b of the of the model rules of professional responsibility, and it says lawyers have a ethical obligation, oversee non lawyers. Now the white lie I may be barred in the state of New Jersey, but tech Technical. I'm actually retired at the state of New Jersey. But even though I'm non practicing in terms of my role here at BDO, Right? And so as such, I am a non lawyer to a lawyer that is our client. So can they rest on their laurels to say, I handed her off to Daniel and Jared.
Go.
Is that a number? Not at all. Not at all. So, you know, listen. It's about not only supervising the attorneys who are under you, but, you know, the vendors, any third parties.
You have to do your due diligence have to make sure that they have the appropriate wherewithal. Number one, to perform the services and to oversee that. So this is constant. It's not just for the attorney, personally, but their staff legal, non legal, the tech staff, all of the above.
Go back to DEI for a second, justice Kennedy, and certainly, you know, I feel like there's a lot of improvement that can be made at least in, you know, starting with community engagement, you know, around STEM. And we certainly, you know, we see more of that.
But I don't know that from my perspective, I've seen you know, a similar focus, again, in legal profession, but in the slice that I am a part of, you know, with a very technical background, a non loss school background?
Since you brought up STEM, I mean, I do have a few statistics, you know, from the PO report. You know, women make up a quarter or or fewer of workers in computing and engineering. Right? Certainly women are overrepresented in the health related jobs.
Hispanic workers make up about eight percent of STEM workers.
Black workers make up about nine percent of STEM workers.
Unfortunately, with no change since twenty sixteen.
But there are mentorship groups and other groups aimed at amplifying diversity and inclusion efforts, you know, within the eDiscovery field.
One is, you know, women in eDiscovery.
You know, another one, and I know you know about that. The Electronic Discovery Institute.
So things are being done.
The interesting thing that you were mentioning before is on this is going back to something you said at the at the start of the program, and that is you know, this is really a choice.
And what's notable in my research and justice Kenny as well, I'm looking for your feedback on. Is that it seems like more and more organizations are recognizing that by leveraging that choice, and including more diversity into the workplace, it actually does create a better workplace environment Are you starting to see promise from your perspective? Because you are so involved in these areas. Are you starting to see that there's light, so to speak.
I mean, the pandemic is such a dark period for the world, but something that I'm hearing you say is that there is amplification now of this. Right? There was a lot of darkness, but out of this darkness we're starting to see light. And do you see that as well?
In the legal profession.
Example is this podcast what we're doing.
Think about it.
What this podcast have taken place? I don't know. Seven eight years ago, I don't know. You you have to answer that. Right? But to me, what we're doing is positive. That that shows light.
And as I said, many of the barred associations, judicial associations, they are addressing this. When you read the various legal periodicals and blogs, they are discussing this, as I said before.
Conversations about metrics, and that's key because the bottom line is the numbers don't lie.
Right? Numbers don't lie. So with the numbers, that's when people can put their money where their mouth is. You can see, okay, let's measure, you know, who's getting the promotions, who's getting the assignment. You know, how are we moving so and so off the ladder?
Those are metrics. That can be measured. And then if you see an issue where there's an area of improvement, You can tweak it.
And then the metrics, you know, can address it accordingly. So to me, I think that's where the focus should be as well, creating these metrics to measure success.
As well as areas for improvement.
Because Dan you know, as you said, you know, listen.
Don't take my word for it. I mean, there are studies. Right?
Increased profitability.
A more productive workplace, certainly, greater retention rates.
Certainly better results. You know, you have innovative thinking.
Increase critical thinking.
Certainly, there's an there's an increase with clientele.
Because now you have more exposure.
And the bottom line is that you're being introduced to new audiences, that you wouldn't have the benefit of knowing before. So it's all of these things. So interesting. If you think about everything you said just now, grit or retention, productivity, better results, innovative and critical thinking, increased clientele, all of that leads to the very first thing you said, which is increased profitability.
Right? So it's amazing just by choosing to be a better human, is really what this comes down to.
Right? We choose to be a better human, it makes a better place for us at work, and we're more comfortable at work.
Better results happen, increased profitability, etcetera.
Yeah. This whole thing, to me, it all boils down with competence. Right? Just knowing. Because that's where it all starts.
Right? But then when we talked about the supervision, Who are going to be the appropriate custodians, right, you know, of the ESI?
And how are you going to make sure that those persons are are competent?
Right? Because, you know, when we talk about and I'm I'm I'm going back and forth, right, with the sanctions, with their co obligations. Right? Because a lot of times, when we talk about the sanctions, right, was the person leaving competent right, to even conduct the proper search for the records.
Right? You're laughing, but it's true. Right?
Or, like, what's the policy? You know, when you're talking about all of these different platforms?
And then do you have the proper safeguards in place?
So I think that's where the focus has to be. You know, the more and more we rely on technology. Listen. Technology is our friend.
Right? I believe that it can really enhance access to justice.
You know, another conversation on a podcast is this digital divide and how do you close that? That's for another podcast. But right now, it's about how to make attorneys understand legal technology, so you can avoid the inadvertent or unauthorized disclosure. You can avoid destruction of records. I mean, that's really what it is. And then also security issues, you know, just to make sure that you have the proper safeguards. I mean, when I came to the court in twenty twenty, I had to upgrade my equipment here in my apartment.
You know? And, certainly, I do have a court issued laptop, and I just use it for court issued business.
Justice Kennedy, I think I speak for a job when I say we could probably talk to you all day. But I'll tell you, this has been our honor, your honor, to talk with you on this show. I think that if I were to if our listeners were to walk away from anything from this program today, I think that some of the so the light that we talked about really is tied to education. And I think that if all of our listeners amplify the importance of education around legal tech to avoid some of those issues with sanctions, what have you, go back and maybe reread rule one point one, one point six, five point three, etcetera. Right?
But also amplify the messaging around the importance of DEA in the legal profession. Right? Because I think that there is from what this conversation has taught me is that there is a definite correlation also between legal technology.
Accountability, as well as becoming better humans, as well as deI. And maybe that's the biggest takeaway we got from this justice Kennedy. Right? Is the importance of being not just better lawyers, but how do we become better humans?
Right? And I think that maybe perhaps that was part of this You mentioned something interesting. I'll close with you here. You said that we need to all be better listeners.
It reminds me of the Stoic Epictetus who said, we have two ears and one mouth for a reason, so we can listen twice as much as we speak.
In any event, that is all to say, Justice Kennedy. Thank you so much. For being the better part of our day here today and being on the program. Thank you.
It's been a pleasure. Thank you.
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Daniel Gold is an attorney and a Principal at BDO USA, where he leads eDiscovery managed services. He hosts BDO's Legal Tech Talk, co-hosts the NeLI Pod and founded Gold Standard Leadership.
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